Terms of Service

Terms of Service

These Terms of Service govern access to ridingbootsdrj.com and the purchase of women's shoes from HongKong Spring Source Co., Limited. By accessing ridingbootsdrj.com, creating an order, or purchasing any product, you agree to these Terms of Service. If you do not agree, you must not use ridingbootsdrj.com or purchase products from HongKong Spring Source Co., Limited.

Use of the Website

You agree to use ridingbootsdrj.com only for lawful purposes. You must not interfere with ridingbootsdrj.com, attempt unauthorized access, introduce malicious code, scrape content, or submit false information. HongKong Spring Source Co., Limited may suspend or terminate access for any violation. You are responsible for your account credentials and all activity under your account.

Orders and Acceptance

All orders are subject to acceptance by HongKong Spring Source Co., Limited. HongKong Spring Source Co., Limited may refuse or cancel any order for product unavailability, pricing errors, suspected fraud, or violation of these Terms of Service. An order confirmation is not final acceptance. HongKong Spring Source Co., Limited will issue a separate acceptance communication. Payment must be authorized before processing.

Pricing and Payment

Prices for women's shoes are displayed at checkout in the applicable currency. You agree to pay all charges, taxes, and fees associated with your order. HongKong Spring Source Co., Limited may correct pricing errors before acceptance. Payment methods are presented at checkout. You authorize HongKong Spring Source Co., Limited and the payment processors of HongKong Spring Source Co., Limited to charge your selected payment method.

14 days No-Reason Refund Policy

HongKong Spring Source Co., Limited offers a strict 14 days no-reason refund policy. You may request a refund within 14 days after delivery confirmation for any reason. To request a refund, contact [email protected] or +852 9035 5907 and provide your order number. Returned women's shoes must be in original condition, unworn, with original packaging and all included accessories. HongKong Spring Source Co., Limited may reject a refund if the returned item does not meet these conditions. Return shipping costs are your responsibility unless Hong Kong law requires otherwise. After HongKong Spring Source Co., Limited receives and inspects the returned item, HongKong Spring Source Co., Limited will approve or deny the refund. Refund processing and arrival to your account takes at least 14 days from approval. The exact arrival time depends on your financial institution. Refunds are issued to the original payment method.

PayPal Refunds

PayPal refunds take at least 14 days from approval. Due to local laws, PayPal refunds in some regions may take up to 30 days. HongKong Spring Source Co., Limited initiates the PayPal refund after approval. PayPal controls the final posting of the refund to your PayPal account or linked funding source. You must contact PayPal directly for posting status after HongKong Spring Source Co., Limited initiates the refund.

Damaged or Defective Goods

Any claim for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within exactly 7 days of receipt and provide your order number, a description of the damage or defect, and photographic evidence. Claims submitted after exactly 7 days of receipt may be denied. HongKong Spring Source Co., Limited may repair, replace, or refund the damaged or defective item at the discretion of HongKong Spring Source Co., Limited. This damaged goods policy is separate from the 14 days no-reason refund policy. If a refund is approved for damaged or defective goods, refund processing and arrival to your account takes at least 14 days.

Returns and Exchanges

You must obtain return authorization before sending any item to HongKong Spring Source Co., Limited. HongKong Spring Source Co., Limited will provide return instructions after authorization. HongKong Spring Source Co., Limited is not responsible for items returned without authorization or shipped contrary to provided instructions. Exchanges are subject to product availability. If an exchange is unavailable, HongKong Spring Source Co., Limited will process a refund under the applicable policy. Returned items must include all original packaging and accessories.

Governing Law

These Terms of Service and any dispute arising from or relating to these Terms of Service or the purchase of women's shoes from HongKong Spring Source Co., Limited are governed by Hong Kong law. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong. This governing law provision applies without regard to conflict of law principles. If any provision of these Terms of Service is found invalid, the remaining provisions remain in effect.

Limitation of Liability

To the fullest extent permitted by Hong Kong law, HongKong Spring Source Co., Limited is not liable for indirect, incidental, special, consequential, or punitive damages. The total liability of HongKong Spring Source Co., Limited for any claim arising from a product purchase is limited to the amount you paid for that product. This limitation does not exclude liability that cannot be excluded under Hong Kong law. HongKong Spring Source Co., Limited does not guarantee that ridingbootsdrj.com will be uninterrupted, secure, or error-free.

Intellectual Property

All content on ridingbootsdrj.com is owned by HongKong Spring Source Co., Limited or the licensors of HongKong Spring Source Co., Limited. You may not copy, reproduce, distribute, modify, display, or create derivative works from any content without written permission from HongKong Spring Source Co., Limited. Unauthorized use of trademarks, service marks, or trade dress is prohibited.

Privacy

Your use of ridingbootsdrj.com is subject to the Privacy Policy of HongKong Spring Source Co., Limited. By using ridingbootsdrj.com, you consent to the collection and use of personal information as described in the Privacy Policy. HongKong Spring Source Co., Limited uses personal information to process orders, communicate about orders, prevent fraud, and comply with legal obligations. HongKong Spring Source Co., Limited does not sell personal information. You may contact [email protected] for privacy requests.

Changes to Terms

HongKong Spring Source Co., Limited may revise these Terms of Service. Revised terms are posted on ridingbootsdrj.com. Continued use of ridingbootsdrj.com after posting constitutes acceptance of the revised terms. You must review these Terms of Service periodically.

Contact Information

HongKong Spring Source Co., Limited

Email: [email protected]

Phone: +852 9035 5907

Address: UNIT A15 7/F PHASE 2 TSUEN WAN SUPERLUCK INDUSTRIAL CENTRE 57 SHA TSUI ROAD TSUEN WAN NT

Website: ridingbootsdrj.com