Privacy Policy

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Privacy Policy

HongKong Spring Source Co., Limited operates ridingbootsdrj.com as an e-commerce website selling women's shoes. This Privacy Policy describes how HongKong Spring Source Co., Limited collects, uses, shares, and protects personal information. By using ridingbootsdrj.com, users agree to the practices described in this Privacy Policy.

Information Collected

HongKong Spring Source Co., Limited collects personal information that users provide directly. This information includes name, email address, shipping address, billing address, phone number, order details, and correspondence sent to [email protected]. When users create an account, HongKong Spring Source Co., Limited collects login credentials and account preferences. When users place an order, HongKong Spring Source Co., Limited collects product selections, size selections, and delivery instructions. HongKong Spring Source Co., Limited does not collect full credit card numbers, expiration dates, or security codes.

Payment Processing

All payment transactions are securely handled by third-party payment gateways. HongKong Spring Source Co., Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Payment card details are provided directly to the third-party payment gateway. The third-party payment gateway processes the transaction and returns only a confirmation status and a transaction identifier to HongKong Spring Source Co., Limited. HongKong Spring Source Co., Limited does not retain payment card details.

How Information Is Used

HongKong Spring Source Co., Limited uses personal information to process orders, fulfill shipments, provide customer support, send transactional messages, prevent fraud, comply with legal obligations, and improve website performance. HongKong Spring Source Co., Limited uses email address to send order confirmations, shipping notifications, and responses to inquiries. HongKong Spring Source Co., Limited uses shipping address to deliver purchased products. HongKong Spring Source Co., Limited uses order details to manage returns, exchanges, and warranty claims.

Cookies and Tracking Technologies

ridingbootsdrj.com uses cookies and similar tracking technologies. These technologies collect IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URL, and interactions with website features. HongKong Spring Source Co., Limited uses cookies to keep items in a shopping cart, remember login sessions, measure website traffic, and display relevant product recommendations. Users can control cookies through browser settings. Disabling cookies prevents some website features from functioning correctly. HongKong Spring Source Co., Limited does not use cookies to collect payment card details.

Information Sharing

HongKong Spring Source Co., Limited shares personal information with shipping carriers, payment gateways, fraud prevention services, email delivery providers, and analytics providers. These third parties receive only the information necessary to perform their functions. Shipping carriers receive name, shipping address, and order details. Payment gateways receive payment information directly from users. Fraud prevention services receive order details, IP address, and device information. Analytics providers receive usage data and cookie identifiers. HongKong Spring Source Co., Limited does not sell personal information to third parties.

Data Security

HongKong Spring Source Co., Limited uses encryption, access controls, and secure server infrastructure to protect personal information. HongKong Spring Source Co., Limited restricts access to personal information to authorized personnel who need the information to perform their duties. HongKong Spring Source Co., Limited requires third-party service providers to use reasonable security measures. No method of transmission over the internet is completely secure. Users provide personal information at their own risk.

Data Retention

HongKong Spring Source Co., Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When personal information is no longer needed, HongKong Spring Source Co., Limited deletes or anonymizes it. Order information is retained to support returns, exchanges, and legal compliance.

User Rights and Choices

Users can request access, correction, deletion, or restriction of personal information by contacting [email protected]. Users can unsubscribe from marketing emails by using the unsubscribe link in each email. Users can update account information by logging into their account on ridingbootsdrj.com. Users can request a copy of their personal information. HongKong Spring Source Co., Limited will respond to requests within the timeframe required by applicable law. HongKong Spring Source Co., Limited will verify identity before fulfilling a request.

Children's Privacy

ridingbootsdrj.com is not directed to children under 13. HongKong Spring Source Co., Limited does not knowingly collect personal information from children under 13. If HongKong Spring Source Co., Limited learns that a child under 13 has provided personal information, HongKong Spring Source Co., Limited will delete that information. If a parent or guardian believes that a child under 13 has provided personal information, the parent or guardian can contact [email protected].

International Data Transfers

Personal information may be transferred to and processed in countries other than the user's country. HongKong Spring Source Co., Limited uses legal safeguards for these transfers. These safeguards include standard contractual clauses and other approved transfer mechanisms. HongKong Spring Source Co., Limited takes steps to ensure that personal information receives an adequate level of protection.

Changes to This Privacy Policy

HongKong Spring Source Co., Limited may update this Privacy Policy. The updated policy will be posted on ridingbootsdrj.com. Continued use of ridingbootsdrj.com after posting constitutes acceptance of the updated policy. Users should review this Privacy Policy periodically.

Contact Information

Users can contact HongKong Spring Source Co., Limited about this Privacy Policy or personal information practices at [email protected], UNIT A15 7/F PHASE 2 TSUEN WAN SUPERLUCK INDUSTRIAL CENTRE 57 SHA TSUI ROAD TSUEN WAN NT, or +852 9035 5907.